A STUDY ON LEVEL OF CUSTOMER SATISFACTION WITH EXISTING SERVICES FOR PIAGGIO WITH REFERENCE TO SASTHA MOTORS

Authore(s) : D.JANARTHANAN || Final year MBAPeriyar Maniammai Universityanjavur.

Volume : (3), Issue : 211, January - 2019

Abstract : A study of the customer satisfaction of Sasthas motors is an process which is very useful to monitor the current status about the public image of the Sastha motors,  Here the project  should  examine the results about customer expectation to offer any new services, because the new inline services obviously makes only for surrounding people who are living nearer to Sastha motors. So that here we have started our study and analysis of customer behaviors and satisfaction level of `company products.  e project  study aims at understand the customer satisfaction about our product and services. By important the study report gives a moral support to updates the current status of Sastha motors.

Article: Download PDF Journal DOI : 2017/2364

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Article No : 10037

Number of Downloads : 103

References :

Schiffman, L.G. and Kanuk, L.L. (2004), Consumer Behavior. Prentice Hall , Upper Saddle River, NJ. | Retrieved from www.merchant-\  accounts.com/merchant-account-glossary.htm. Accessed on 19.04.2010 | Berry, L.L. and Parasuraman, A. (1991), Marketing Services:  Competing through Quality. e Free Press, New York, NY:

1. Schiffman, L.G. and Kanuk, L.L. (2004), Consumer Behavior. Prentice Hall , Upper Saddle River, NJ. | Retrieved from www.merchant-\  accounts.com/merchant-account-glossary.htm. Accessed on 19.04.2010 |
2. Berry, L.L. and Parasuraman, A. (1991), Marketing Services:  Competing through Quality. e Free Press, New York, NY:

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